Privacy Policy
Privacy Policy
Updated on August 01, 2021
DGIFTS takes privacy seriously. Therefore, in this Privacy Policy (“Policy”) we explain the ways in which we use, store, share and protect the personal data collected from using our services and solutions and from visiting our websites and how data subjects can exercise the rights provided for in the applicable legislation.
In this way, the present DGIFTS Privacy Policy aims to explain in a simple, clear and objective way what type of data will be collected, as well as when and how they will be used.
When we refer to personal data, we mean any data relating to the identified or identifiable natural person, including identification numbers, location data or electronic identifiers when these relate to a natural person. In short, any personal information that can identify its owner.
BEFORE ACCEPTING OUR PRIVACY TERMS, YOU MUST FULLY READ CONTENT THIS CONTENT.
By accepting our Terms, you acknowledge that you have read, understood and agreed to their content.
About DGIFTS
We offer recognition solutions that engage people, with a differential in service quality and punctuality, we provide constant innovation in personalized gifts and solutions that support the speech and approach with your employees, suppliers and especially customers. Our products and services have been delivered over the 10 years and now our challenge is to engage and generate the desire to consume B2C and sell to B2B. We want to encourage companies to humanize relationships through gifts, even in such a digital world, through our Platform.
1. Introduction
1.1. DGIFTS recognizes your privacy and recognizes how important it is for you to know and feel secure about the use of your data in your interaction with the use of the services respected by it and in its use (“Services”). Through this document (“Privacy Policy” or “Policy”), you will have access to all possibilities for processing your DGIFTS data. Therefore, we recommend that you read this Policy.
1.2 Unlimited/set conditions and terms D.L.S.S. BRINDES PROMOCIONAIS EIRE, a company registered with CNPJ No. 12.6.552.6.6.552.6.6.31, owner of the ownership of software, website, content applications and other digital assets or related to the DGIFTS platform (“DGIFTS”), and the users of your platform for objective purposes (“you”).
1.3. It is necessary for DGIFTS to be able to see your use of its Services. This Privacy Policy demonstrates which data is used, who has access to them and for what purposes they are treated by DGIFTS.
1.4. In order for you to access or use the Services, it is mandatory that you freely and expressly accept this Privacy Policy and also the DGIFTS Terms of Use (“Terms of Use”), both available on the DGIFTS website at their most up-to-date versions. Terms here/or are in this Privacy Policy and Terms of Use
1.4.1. Terms of Use Present about the Use of Services Informed by DGIFTS
1.4.2. This Policy is also the Terms of Use, which must be read carefully and consented by you as a requirement for using the DGIFTS Services.
1.4.3. This Policy applies to all DGIFTS brands, products and services, which do not have a separated privacy policies and are under this Policy.
2. Data we collect
Generally, when a Customer (or for the purposes of this section, “you”) or your company contracts, uses or interacts with the Services, we collect your personal data, which can be divided into three broad categories:
(i) Data you provide to us: When you contract, use or interact with the Services or communicate with us in any way, you (or your company) may provide us with certain data. This data includes:
• Professional contact details, such as your name, title, company, location, phone number and email address;
• Marketing preferences;
• Account credentials, such as your email address, username and password;
• Payment information, such as credit card details, bank details and billing address;
• Data related to technical support and troubleshooting. This data includes call opening data, such as the type of product or service
relating to your request for help, contact or authentication details, and the content of your communications with us, including telephone recordings.
(ii) Data we collect automatically: When you use our services, we may automatically collect and store data. This data includes:
• Data from devices you use to access the Services, such as your IP address, operating system, geolocation information and device identifier.
• Log data, such as your IP address and your activities on the Services (such as the date and time associated with your use, the pages and files viewed, searches and other actions you take (such as what functionality you used).
• Browsing data, ie data about how you use and interact with our Services, which may include the dates you used the Services and your browsing activities. We also collect information about the performance of the Services, including metrics related to the sending of emails and other communications that you send through the Services.
(iii) Data we collect from other sources: we may collect data from other sources, such as public databases, data from public profiles on social networks and credit protection entities, and partners to perform the service.
3. Purposes of processing personal data
We use the data collected or received from using the Services for the following purposes:
• Provide, customize and improve our websites;
• Reinforce our safety and security procedures, with a view to providing a safer and more effective service;
• Perform internal operations, troubleshooting, data analysis, testing, research and statistics;
• Develop marketing strategies for our Clients so that they can provide you with relevant advertising.
• Proceed with payment requests made by you, in payment intermediation operations.
• Process transactions and manage your accounts online;
• Send marketing communications and product or service recommendations offered by DGIFTS Group companies, in accordance with your marketing preferences.
• Evaluate or understand the effectiveness of the advertising we serve in order to provide you with relevant advertising;
• Manage risk and detect, prevent and/or remediate fraud or other potentially illegal or prohibited activities, in addition to violations of applicable policies or terms of use;
• As necessary, to establish, exercise and defend rights in judicial, administrative or arbitration proceedings;
• Comply with legal or regulatory obligations, or as required in a legal proceeding, by any law enforcement or government agency with jurisdiction, or claiming jurisdiction, over DGIFTS.
• For other purposes for which we provide specific notice at the time of collection, or otherwise as authorized or required by law.
4. How we share personal data
We may share the personal data collected with other companies in its economic group, with third parties and business partners, which are relevant for the purposes of enabling the provision of the Services. Said sharing takes place based on the following criteria and for the purposes described below.
• DGIFTS may share with each other the personal data collected from the provision of the Services in order to operate, perform, improve, understand, customize, support, advertise our Services and prevent fraud.
• Outsourced service providers:
We work with third-party service providers to help us operate, run, improve, understand, customize, support and advertise our Services. When we share data with third-party service providers, we require them to use your data in
accordance with our instructions and terms or with your express consent, where applicable. With companies partnerships for elaboration.
• Credit Protection Entities: We may share your registration data with entities dedicated to reducing credit risk and protecting companies and individuals against fraud, in order to validate the information provided by you.
• Regulatory bodies, judicial or administrative authorities: we may share your personal information to provide the competent authorities with all information that is requested in relation to the Owner and operations performed by him on the Sites. In addition, we may share your personal data with public authorities or private entities to combat fraud and abuse in the use of the Services, to investigate suspected violations of the law, or to combat any other suspected breach of our policies and contracts.
• Technology companies to provide services and cloud storage
• Transfer of Assets: If a company or business unit of DGIFTS is reorganized or sold and all or substantially all of the assets are transferred to a new owner, your personal information may be transferred to the purchaser regardless of your authorization to ensure continuity of services;
• With your authorization: In other cases, not provided for above, with the purpose of sharing personal data and information, we will send you a notification with information about such sharing to request your consent, for a specific purpose.
5. Cookies and Tracking Technologies
We and our partners may use various technologies to automatically collect and store data about your use of the Services. These technologies include cookies, pixels, web beacons and SDKs. We use the information collected through these technologies to optimize and personalize your browsing experience, target advertising campaigns, develop and apply security features and fraud prevention procedures, among other possible uses.
6. Transfers of personal data outside Brazil
We may transfer some of your personal data to service providers located abroad, including cloud service providers.
6. Security
The security of the User's personal data is very important to DGIFTS. Thus, the best practices available in the market will be used to protect the personal information collected.
6.2 DGIFTS practices related to information security will be guided by applicable legislation, best market practices and DGIFTS internal policies related to the topic.
6.3 In order to protect your personal data against unauthorized access, DGIFTS recommends that you keep strong passwords to access the Services, do not share with third parties, even if your trust, your passwords and access credentials to the Services made available by DGIFTS, and protect yourself against unauthorized use of your access devices.
7. Rights of the Holder
7.1. The Holder has the right to obtain from DGIFTS, in relation to their personal data processed by us, at any time and upon free request: (a) confirmation of the existence of treatment; (b) access to data; (c) correction of incomplete, inaccurate or outdated data; (d) anonymization, blocking or elimination of unnecessary, excessive or processed data in violation of the provisions of the LGPD; (e) data portability to another service or product provider, upon express request, subject to commercial and industrial secrets; (f) deletion of personal data processed with your consent, except in the cases provided for in item 2.3; (g) information from public and private entities with which DGIFTS shared data use; (h) information about the possibility of not providing consent and about the consequences of denial; (j) revocation of consent, pursuant to art. 8, § 5, of LGPD.10.2.
7.2 If you are interested in exercising any of the rights listed above, you must contact DGIFTS through the email [email protected]
7.3 If the legal basis of treatment used by DGIFTS is with "consent", the revocation by the Holder may affect the performance of the service provision and make some of the services and features unavailable
7.4. We retain your personal data only when necessary for the purposes described in this Policy or as required by law or regulation applicable to DGIFTS or companies in its economic group.
7.5. In the face of an express request for the deletion of your personal data, DGIFTS will comply with requests for the definitive deletion of the personal
data object of the request, except for the cases of mandatory record keeping provided for in the applicable legislation and the cases in which this maintenance is permitted by law.
8. General provisions
8.1. This Privacy Policy consists of the valid and effective version of the information about the processing of your personal data by DGIFTS. This version is responsible for regulating all relationships between you and DGIFTS involving the processing of your personal data, except when you use services that have their own privacy policies, respecting acquired rights, perfect legal acts and res judicata.
8.2. DGIFTS reserves the right to periodically update and modify any of its legal documents, including this Privacy Policy.
8.2.1. Any modification to this Policy that impacts the consent previously provided by you (when necessary) or implies a financial burden for you will be duly communicated by DGIFTS in advance. However, any changes made for legal reasons or due to new functionality of a Service will be effective immediately.
8.2.2. DGIFTS is constantly looking for improvement to offer you the best possible experience when using the Services. However, the DGIFTS Services are offered as-is, so that DGIFTS may freely implement changes, alterations, additions, deletions and any other forms of modification to the Services.
8.2.3. You may stop using the DGIFTS Services at any time, subject to the provisions of your Agreement (if any). Likewise, DGIFTS may also stop providing the Services to you at any time, as well as include or create new limits to the Services, always respecting the provisions of your Agreement (if any) and applicable legislation.
8.4. If you want to exercise any of the rights provided for in this Privacy Policy or in applicable legislation, or have questions about this document and the practices described therein, you should contact the person in charge at DGIFTS for communication with holders of personal data, through e-mail. email [email protected].
8.5. BY ACCEPTING THIS POLICY, YOU ACKNOWLEDGE THAT PECULIARITIES ABOUT DGIFTS' COLLECTION, USE AND SHARING OF DATA HAVE BEEN SUFFICIENTLY DESCRIBED IN THIS POLICY AND THAT DGIFTS HAS DULY FULFILLED THE DUTY OF INFORMATION.
11.6. AFTER CAREFULLY READING THIS POLICY, YOU AGREE TO THIS POLICY AND ACCEPT ALL OF ITS PROVISIONS.